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Your way to net zero and increased efficiency

Using cutting-edge digital service solutions like PrimeServ Assist is a win-win for marine and power businesses. It helps you decarbonize while increasing your economic efficiency at the same time. PrimeServ Assist lets you easily stay ahead of the game by optimizing your MAN equipment, software, and systems.

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Introducing PrimeServ Assist

PrimeServ Assist is a proactive 24/7 service driven by data, AI and MAN experts all around the world. With PrimeServ Assist you get access to MAN’s digital platform MAN CEON, with end-user applications that display the current condition of your connected assets. You can also access special dashboards with scatter plots or trend curves to get an even deeper understanding of the MAN equipment behavior.

As one of the major pillars of MAN Energy Solutions’ digitalization strategy, PrimeServ Assist uses data, AI and human expertise to ensure you get the most out of your assets. We constantly develop and improve our technology to increase efficiency and safety, as well as secure our customers’ assets against cybercrime.

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Commercial and operational advantages 

PrimeServ Assist combines machine data, advanced analytics, and MAN expertise to optimize your operations and equipment efficiency, whether it's a two-stroke, four-stroke, or any MAN system powered by diesel, gas, or future fuels. With deep insights into the system’s performance, PrimeServ Assist maximizes your productivity, reducing scheduled as well as unscheduled downtime.

How PrimeServ Assist adds value

Expertise and knowledge for your industry

If your vessels or power plants are powered by MAN engines, you have good reason to trust our digital service solutions. We have created a digital ecosystem that collects, combines, and evaluates the data generated by MAN engines and other equipment and makes it actionable: so you can optimize processes and prevent failures, lowering fuel consumption and emissions, improving maintenance and repair, and staying ahead of the game.  

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Digital and Service agreements

Discover tailor-made digital services and service agreements that improve the efficiency and productivity of your equipment. We combine OEM expertise, the secure MAN CEON platform, and 24/7 global support; you get quick remote support and proactive service consulting. Monitoring replaces many inspections; maintenance activities and spare part management can be planned more flexibly. And you can make your decisions based on data. The benefits of full digital lifecycle support are for the long term.

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Explore our digital solutions

Our digital service solutions – present and future – are modular and can be customized to each business's specific need. From enhancing cybersecurity to optimizing operations, from significantly reducing fuel consumption to ensuring regulatory compliance.

Our years of industry experience combined with the latest digital technology makes us the perfect partner for our clients’ transformation.

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Powered by MAN CEON

PrimeServ Assist is powered by MAN CEON, the backbone of our digital service offering, which is securely linked to your equipment via an end-to-end encrypted TLS connection.

MAN CEON receives all relevant operating data in real time from hundreds of sensors on your engines, turbines, and compressors before analyzing it using highly advanced algorithms, machine learning, and AI. The results are constantly monitored by experts who can detect anomalies at an early stage and proactively respond with expert advice and solutions via video and audio live-chats.

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PrimeServ Assist helps us detect deviations in engine performance and analyze causes of failures. It allows us to control maintenance, prevent equipment failure, and manage OPEX.

José Maria Torre, fleet director of Ibaizabal Tankers

Always up, always on

MAN experts are connected by a global network to ensure round-the-clock proactive PrimeServ Assist services. If your organization is interested in MAN PrimeServ Assist, contact us now.

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Videos

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Marine

How Ibaizabal Tankers benefits from PrimeServ Assist

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Turbomachinery

A sharp eye to ensure ideal operation

MAN ExpertTalks

  • PrimeServ Assist: new features 2024

    MAN PrimeServ

    Join our digital journey: PrimeServ Assist exclusive insights (four-stroke)

    MAN ExpertTalk

    Ready to revolutionize your approach to digital solutions in the marine and power industry?
    Register for our new webinar and join our digital journey now. Unlock real-time insights and expert advice tailored for you:

    ✔ Your asset's performance data on your mobile
    ✔ Performance score at your fingertips
    ✔ Success stories for inspiration

    Go to recording

Downloads

  • Sea ahead. We believe in the power of Digital.
    pdf, 742 KB
  • Sea ahead. We believe in the power of Digital.
    pdf, 729 KB
  • Two-stage Cooler
    pdf, 717 KB

Related articles

Join our digital journey: PrimeServ Assist exclusive insights

Ready to revolutionize your approach to digital solutions in the marine and power industry? Register for our new webinar and join our digital journey. Unlock real-time insights and expert advice tailored for you: 

  • Your asset's performance data on your mobile 
  • Performance score at your fingertips
  • Success stories for inspiration

    Go to recording