Your way to net zero and increased efficiency
Using cutting-edge digital service solutions like PrimeServ Assist is a win-win for marine and power businesses. It helps you decarbonize while increasing your economic efficiency at the same time. PrimeServ Assist lets you easily stay ahead of the game by optimizing your MAN equipment, software, and systems.
Introducing PrimeServ Assist
PrimeServ Assist is a proactive 24/7 service driven by data, AI and MAN experts all around the world. With PrimeServ Assist you get access to MAN’s digital platform MAN CEON, with end-user applications that display the current condition of your connected assets. You can also access special dashboards with scatter plots or trend curves to get an even deeper understanding of the MAN equipment behavior.
As one of the major pillars of MAN Energy Solutions’ digitalization strategy, PrimeServ Assist uses data, AI and human expertise to ensure you get the most out of your assets. We constantly develop and improve our technology to increase efficiency and safety, as well as secure our customers’ assets against cybercrime.
Commercial and operational advantages
PrimeServ Assist combines machine data, advanced analytics, and MAN expertise to optimize your operations and equipment efficiency, whether it's a two-stroke, four-stroke, or any MAN system powered by diesel, gas, or future fuels. With deep insights into the system’s performance, PrimeServ Assist maximizes your productivity, reducing scheduled as well as unscheduled downtime.
How PrimeServ Assist adds value
AI-driven performance
Early detection of anomalies through AI and expert insights empowers decision-makers to take timely action, improving performance and preventing issues. Instant notifications ensure you're always informed with detailed solutions.
Contact our teamImproved vessel operation
The benefits of the digital transformation of engine maintenance include better risk and resource management, productivity, agility, and profitability. Going digital allows you to go beyond corrective maintenance, which is carried out only when anomalies are detected or in case of failure, and beyond planned or preventive maintenance, which is carried out at pre-determined intervals.
Condition monitoring
Continuous condition monitoring for increased availability is vital for critical assets like engines. It enhances operational reliability, reduces the risk of failures, and lowers operational costs (OPEX).
Expertise and knowledge for your industry
If your vessels or power plants are powered by MAN engines, you have good reason to trust our digital service solutions. We have created a digital ecosystem that collects, combines, and evaluates the data generated by MAN engines and other equipment and makes it actionable: so you can optimize processes and prevent failures, lowering fuel consumption and emissions, improving maintenance and repair, and staying ahead of the game.
Digital and Service agreements
Discover tailor-made digital services and service agreements that improve the efficiency and productivity of your equipment. We combine OEM expertise, the secure MAN CEON platform, and 24/7 global support; you get quick remote support and proactive service consulting. Monitoring replaces many inspections; maintenance activities and spare part management can be planned more flexibly. And you can make your decisions based on data. The benefits of full digital lifecycle support are for the long term.
Explore our digital solutions
Our digital service solutions – present and future – are modular and can be customized to each business's specific need. From enhancing cybersecurity to optimizing operations, from significantly reducing fuel consumption to ensuring regulatory compliance.
Our years of industry experience combined with the latest digital technology makes us the perfect partner for our clients’ transformation.
Powered by MAN CEON
PrimeServ Assist is powered by MAN CEON, the backbone of our digital service offering, which is securely linked to your equipment via an end-to-end encrypted TLS connection.
MAN CEON receives all relevant operating data in real time from hundreds of sensors on your engines, turbines, and compressors before analyzing it using highly advanced algorithms, machine learning, and AI. The results are constantly monitored by experts who can detect anomalies at an early stage and proactively respond with expert advice and solutions via video and audio live-chats.
PrimeServ Assist helps us detect deviations in engine performance and analyze causes of failures. It allows us to control maintenance, prevent equipment failure, and manage OPEX.
Always up, always on
MAN experts are connected by a global network to ensure round-the-clock proactive PrimeServ Assist services. If your organization is interested in MAN PrimeServ Assist, contact us now.
Videos
Marine
How Ibaizabal Tankers benefits from PrimeServ Assist
Turbomachinery
A sharp eye to ensure ideal operation
MAN ExpertTalks
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MAN PrimeServ
Join our digital journey: PrimeServ Assist exclusive insights (four-stroke)
MAN ExpertTalkReady to revolutionize your approach to digital solutions in the marine and power industry?
Register for our new webinar and join our digital journey now. Unlock real-time insights and expert advice tailored for you:
✔ Your asset's performance data on your mobile
✔ Performance score at your fingertips
✔ Success stories for inspiration
Downloads
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Adaptive Coolingpdf, 675 KB
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Always at your sidepdf, 853 KB
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Battery Energy Storage Systempdf, 545 KB
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Lube oil monitoringpdf, 556 KB
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MAN Alpha Propellerpdf, 545 KB
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MAN Cryo Fuel Supply Systempdf, 545 KB
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MAN Engine Vaultpdf, 9815 KB
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MAN selective catalytic reduction systempdf, 547 KB
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Operation intelligencepdf, 577 KB
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PMI Adaptive Cylinder Control (ACCo)pdf, 468 KB
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PrimeServ Assistpdf, 2934 KB
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PrimeServ Assist Four-stroke Brochurepdf, 4140 KB
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PrimeServ Assist General Brochurepdf, 6937 KB
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PrimeServ digital servicespdf, 3569 KB
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PTO Interface Option Cpdf, 486 KB
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Reliable and smokeless startpdf, 356 KB
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Remote parameter re-configurationpdf, 555 KB
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Sea ahead. We believe in the power of Digitalpdf, 773 KB
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Sea ahead. We believe in the power of Digital.pdf, 643 KB
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Sea ahead. We believe in the power of Digital.pdf, 709 KB
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Join our digital journey: PrimeServ Assist exclusive insights
Ready to revolutionize your approach to digital solutions in the marine and power industry? Register for our new webinar and join our digital journey. Unlock real-time insights and expert advice tailored for you:
- Your asset's performance data on your mobile
- Performance score at your fingertips
- Success stories for inspiration