Our Whistleblower System
A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct.
This also includes offering opportunities for anonymous reporting and communication. We assure not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations at MAN Energy Solutions will not be tolerated. Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.
How do we process your report?
The qualified and experienced colleagues at the Central Investigation Office examine every report for potential misconduct by a Volkswagen Group employee thoroughly and follow it up systematically. First, you will get a confirmation of receipt. The Central Investigation Office then assesses your report. This includes gathering facts particularly from the whistleblower. Only if this initial evaluation shows grounds for suspicion of a violation an investigation by a dedicated Investigating Unit will be started. Afterwards, the results of the investigation will be assessed by the Central Investigation Office and appropriate measures will be recommended. Information about the status* and the outcome of the procedure will be given to you without undue delay.
Potential violations of the Code of Conduct for Business Partners by suppliers, including serious risks and violations of human rights and environment by direct and indirect suppliers, can also be reported to the Central Investigation Office - as well as reports requiring otherwise immediate action. The Central Investigation Office will inform the responsible departments, who will process the issue accordingly. This particularly includes taking the necessary measures to minimize or end violations and/or risks.
More information on the respective procedural principles can be found here
*The processing time varies depending on the subject of the procedure
What kind of report do you want to submit?
A report of potential misconduct to our Whistleblower System
The Whistleblower System offers various channels for reporting potential misconduct by MAN Energy Solutions employees, violations of the Code of Conduct for Business Partners or serious risks and violations of human rights and environment in our Supply Chain.
For EU countries:
However, this does not affect the statutory right to contact designated authorities as described below.
The Central Investigation Office of MAN Energy Solutions can be reached via E-mail (in any language): io@volkswagen.de.
Postal address /in person
Postal address:
Volkswagen AG, Central Investigation Office
Box 1717
Berliner Ring 2
38436 Wolfsburg
Germany
In person:
Please make an appointment in advance by writing an e-mail to: io@volkswagen.de.
Ombudspersons
Volkswagen AG has appointed external lawyers to act as Ombudspersons. They advise on the Whistleblower System or ensure that reports from whistleblowers are forwarded anonymously to the Central Investigation Office if desired.
If you want to get in contact with the Ombudsperson you can find their contact details here: http://www.ombudsmen-of-volkswagen.com/
Online Reporting Channel
You have the option of using a web-based communication platform to contact the Central Investigation Office in more than 65 languages. This system is confidential and technically secured and allows you to submit reports anonymously.
You can access the online reporting channel through the following link: https://goto.speakup.report/manes
You can find instructions on how to make reports online, by app or by phone here.
Voice intake by phone
You can leave us a voice message by phone 24 hours a day, 7 days a week. After entering the phone number (specific to the country you are in), you will be prompted to enter the organization code. Then, you can submit your report as a voice recording. Only a written transcript will be received by the Central Investigation Office. Dial back in to listen to the reply or further questions by our team.
Select a phone number from the attached list below for your country or region and have the corresponding organizational code “122259“ ready.
App “SpeakUp - Listen for a change”
You can also download the speak up App “SpeakUp - Listen for a change “ by People Intouch (personal devices only) to access the secure reporting system. Through this app, you can submit your report in writing or leave a voice message (also anonymously). You will need the organization code “122259“. Log back in to see our team's reply or answer further questions. To download the app, you can also scan the QR code:
Do you have further questions or do you need a local contact?
Questions or suggestions for improvement concerning the Whistleblower System can also be addressed to the Central Investigation Office.
Furthermore, our local Compliance Officer can also be addressed in all matters of the Whistleblower System via compliance@man-es.com.
External Reporting Channels
We encourage reporting of misconduct via the internal reporting channels. However, in view of the EU Whistleblowing Directive, EU member states have defined (or will soon define) designated authorities that also accept reports on misconduct as external reporting channels.
The external reporting channels are:
Country | Name | Link |
Austria | Externe Meldestelle des Landes Wien für EU-Rechtsverstöße | Externe Meldestelle des Landes Wien für EU-Rechtsverstöße - Verstöße melden |
Belgium | The Federal Ombudsman | Homepage | Federaalombudsman.be |
Bulgaria | Bulgarian Commission for Personal Data Protection (CPDP) | |
Croatia | Ombudswoman of Croatia | Kako podnijeti pritužbu – Pučka pravobraniteljica (ombudsman.hr) |
Czech Republic | Ministerstvo spravedlnosti | Chci podat oznámení – veřejnost – Oznamovatel (justice.cz) |
Denmark | Den Nationale Whistleblowerordning | Welcome to the National Whistleblower Scheme |
Estonia | ||
Finland | Office of the Chancellor of Justice | How to make a report? | Chancellor of Justice (oikeuskansleri.fi) |
France | Agence française anticorruption (AFA) | |
Direction générale de la concurrence, de la consommation et de la répression des fraudes (DGCCRF) |
| |
Inspection générale de l’environnement et du développement durable (IGEDD) | Contact | IGEDD (developpement-durable.gouv.fr) | |
Germany | Bundesamt für Justiz | |
Greece | National Transparency Authority | ΕΑΔ (aead.gr) |
Hungary | The Office of the Commissioner for Fundamental Rights | How can you complain to the ombudsman? - AJBH-EN - AJBH |
Ireland | Office of the Protected Disclosures Commissioner | OPDC - Office of the Protected Disclosures Commissioner (OPDC) |
Italy | ANAC – Autorità Nazionale Anticorruzione | Whistleblowing - www.anticorruzione.it |
Latvia | Valsts kanceleja | |
Vides pārraudzības valsts birojs | trauksme@vpvb.gov.lv | |
Lithuania | Lietuvos Respublikos generalinė prokuratūra | Functions | prokuraturos.lt |
Luxembourg | Les autorités compétentes | Lanceurs d’alerte - gouvernement.lu // Le gouvernement luxembourgeois |
The Luxembourg Competition Authority | ||
The Luxembourg Equal Opportunities Centre - CET | ||
Netherlands | Huis voor Klokkenluiders | Home | Huisvoorklokkenluiders |
Poland | ||
Portugal | Prosecutor General | Serviço de denúncia (pgr.pt) |
Romania | Agenția Națională de Integritate (A.N.I.) | |
Slovakia | ÚPSVaR | Oznamovanie protispoločenskej a korupčnej činnosti > ÚPSVaR (gov.sk) |
Slovenia | Ministerstvo spravedlnosti | Zaščita prijaviteljev - žvižgačev | GOV.SI |
Spain | Ministerstvo spravedlnosti | |
Sweden | Swedish Economic Crime Authority | |
Swedish Work Environment Authority | Contact us - Arbetsmiljöverket (av.se) | |
Swedish Environmental Protection Agency | Contact us - Arbetsmiljöverket (av.se) |
External Reporting Channels for Germany
The German government has defined a designated authority, that also accepts reports on misconduct as external reporting channel. The external reporting channel is the Federal Office of Justice (Bundesamt für Justiz) (BfJ - Hinweisgeberstelle (bundesjustizamt.de).
Further local information
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Arab_WBS information in local languagepdf, 337 KB
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Bengali_WBS information in local languagepdf, 460 KB
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Bulgarian_WBS information in local languagepdf, 395 KB
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Chinese_WBS information in local languagepdf, 673 KB
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Czech_WBS information in local languagepdf, 354 KB
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Danish_WBS information in local languagepdf, 347 KB
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Dutch_WBS information in local languagepdf, 344 KB
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Greek_WBS information in local languagepdf, 425 KB
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Hindi_WBS information in local languagepdf, 420 KB
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Indonesian_WBS information in local languagepdf, 326 KB
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Italian_WBS information in local languagepdf, 325 KB
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Japanese_WBS information in local languagepdf, 872 KB
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Korean_WBS information in local languagepdf, 758 KB
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Malay_WBS information in local languagepdf, 327 KB
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Norwegian_WBS information in local languagepdf, 324 KB
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Polish_WBS information in local languagepdf, 366 KB
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Portuguese_WBS information in local languagepdf, 327 KB
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Russian_WBS information in local languagepdf, 235 KB
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Sinhala_WBS information in local languagepdf, 464 KB
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Spanish_WBS information in local languagepdf, 128 KB
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Swedish_WBS information in local languagepdf, 324 KB
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Turkish_WBS information in local languagepdf, 353 KB
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Urdu_WBS information in local languagepdf, 396 KB