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Engineering a future you can TRUST

Quality is an investment, not an expense. TRUST is a must to achieve the highest safety and quality standards in the industry. With serial number marking on equipment, you have a unique product identifier that shows the originality of the part and gives you peace of mind.
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Know the source

In essence, TRUST is a unique product serial number combined with a scannable Data Matrix Code and the MAN logo. With this identifier on your product, you can be assured that it has been tested thoroughly to comply with security standards, alleviating safety concerns on board.

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Traceability

Traceability allows for greater quality control. With this unique serial number, the origin of the product and its lifecycle can be traced.

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Reliability

The reliability of product quality is fundamental to business success. With a unique product identification, you can rest assured that you have a tested product which complies with the highest quality standards built into your engine.

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Unity

Joint cooperation across locations and departments as well as with suppliers, licensees, classes, customers, and others. TRUST strengthens unity through transparency and reliability. As a validated supplier of OEM components, you stand united with licensees and shipowners in producing and buying quality components that support safety at sea.

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Safety

Investing in safe components not only protects people and property, but also fosters trust, credibility, and long-term relationships.

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Transparacy

You can instantly authenticate and trace your critical components, giving you the transparency you need.

How TRUST works

By using unique serial numbers, our customers can verify the authenticity of a component through checking its serial number with the original manufacturer.

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Embedding the serial number in critical MAN components.

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Tracking the shipment of the components.

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Storage and availability check.

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Documentation of installation and lifecycle.

Follow the TRUST-Trace

woman at computer workstation

Traceability

Traceability allows for better control. Through the unique serial number, the origin and quality of the product and its lifecycle can be traced. The serial numbering of components empowers suppliers in the maritime industry to enhance quality, efficiency, compliance, and customer satisfaction. This is due to the unique serial number footprint that validates the product quality standard and authentication.

  • increasing vessel owner’s confidence: Traceability builds trust and confidence in the market.
  • Tracing components: TRUST allows customers, suppliers, and licensees to trace the origin and history of components, ensuring that they meet quality standards
  • Improving maintenance: By tracking each component's lifespan and maintenance history, serial number management can help identify when parts need to be repaired or replaced, reducing downtime and improving safety 

Reliability

If you cannot certify the quality of your components, you have little control over the functioning of your engines. Being able to rely on product quality is fundamental to business success.

  • TRUST certifies that your components are OEM-produced, ensuring high quality standards.
  • Low-quality components often require more frequent maintenance, repairs, or replacements. This leads to higher maintenance costs, increased downtime, and reduced operational efficiency.
  • Unreliable components may fail to meet regulatory standards and safety requirements set by organizations such as the International Maritime Organization (IMO) and national maritime authorities.
  • Non-OEM components can also have implications for insurance coverage in the maritime industry
tracking number on spare part
service engineers scanning tracking number with smartphone

Unity

The industry jointly stands in unity for more quality and safety at sea.

  • We foster a culture of cooperation and collaboration amongst vessel owners, suppliers, shipbuilders, and regulatory entities.
  • This collective transparency effort is essential for enhancing safety standards, promoting best practices, and addressing safety challenges such as accidents and pollution incidents.

Safety

There are numerous safety challenges at sea – your equipment should not be one of them. Investing in safe components protects people and property, but also fosters trust, credibility, and long-term relationships. 

  • Working at sea is one of the world's most dangerous occupations, and there is a heightened need to protect people and investments. Safety, from quality components can helpto protect lives and safeguard the environment.
  • It can be proven that parts are produced under the highest safety standards.
  • Ensuring safe components also supports operational efficiency as accidents and breakdowns cost time and thereby money.
engine spare part
spare parts dispatch numer is scanned

Transparency

Transparency is knowing what you’ve got. Instantly authenticating your critical components gives you the transparency you need.

  • Better traceability and mapping of the product life cycle enable ship owners to gain insights into their engine durability and spare parts characteristics.
  • By identifying any defects or issues early in the supply chain, suppliers can take corrective actions to improve product quality.

Serial numbers allow ship owners & suppliers to gain crucial insights to ensure quality and safety at sea.

Mikael Andersen
TRUST project responsible MAN Energy Solutions

Unlock the full potential of your Original Equipment Manufacturer

While continuously optimizing our supply chain, we aim to ensure the highest quality and safety standards. To do so, we want to collect maritime data through close exchanges with class societies and our suppliers and licensees. The outcome is a digital, unique serial number system to ensure traceability through the component lifecycle.

production employee gives thumbs up

Transparency in originality keeps your equipment running

With high quality comes extended running hours. TRUST is proof of originality, which ensures high-level quality. When you know that you have OEM components, you can be assured that your engine’s functionality is receiving the best quality care, thus you keeping you sailing. With serialized components, you gain the transparency and clarity to hold insights into your equipment’s abilities, thereby allowing you to plan ahead and avoid unexpected downtime, reducing unforeseen costs.

Product Identification

Spare part with QR code

In today’s market, authentic product identification is more critical than ever, whether you’re a manufacturer, shipbuilder, or ship owner. Serial numbers help uniquely identify each item or product. Having a serial number on every component gives our customers peace of mind that they have bought from a trustworthy supplier who complies with quality standards and all classification society rules and regulations. Product identification is essential for successful business operations, safety, and maintaining product integrity in the maritime industry. The unique number assigned to the product allows us and you to differentiate your part.

This identifier not only gives you clarity and safety but also includes data with essential information that you, as an owner, can use for calculating planned maintenance or improving your product's functionality based on accurate feedback on the specific individual component.

Warranty and Service Tracking

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Manufacturers and customers can use serial numbers to determine the warranty status of a product. They enable businesses to track the history of a product, including when it was manufactured, sold, and serviced, which is critical for warranty claims and repairs.

Quality Control

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We often take serial numbering for granted. If anything fails, we expect that anyone, in other industries, can trace exactly where these components originate. Being on a vessel out at sea can be dangerous; we (in the maritime industry) also need to be able to trace the origin of our components to ensure the highest level of quality. Safety at sea starts with the quality of our components.

Recognizing the need for quality control in the maritime industry, ISO standards are applied here as well. For instance, the ISO 9001 standard recognizes that products must be suitably identified. Where appropriate, the identification system should allow for traceability, from the finished product back to incoming material records and customer specifications.

Supporting quality standards on IMO components, the ISO 9001 speaks to the need for suitably identifying products. This can support traceability from the manufacturer’s product, to incoming material records, and the customer’s orders.

Ready for your TRUST experience?

Get in contact with us to:

  • Learn more about TRUST.
  • Get product information.
  • Check a part if you are not clear about its origin.
  • Report counterfeit parts.
  • Download the app to always be able to verify your component on board.
Talk to our experts

Learn more about spare parts quality from the Original Equipment Manufacturer

Learn more

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